Kaus endeavour to supply you with a great, quality product, but if for some reason we have missed something, here’s how our returns work.

Swapping your hat: Not quite the right style or colour? No problem! Just contact me within 7 days of receiving your hat and we’ll happily swap it for another fabulous Kaus hat (as long as we have stock). Please send it back unworn and undamaged, with all the labels on and your proof of purchase.

A little tip when trying on: Pop a scarf, piece of fabric or shower cap over your head first to protect the hat. Sadly, I can’t accept hats back with hair or skin on them.

If something’s not right with your hat: If there’s ever a fault, please get in touch. You’re always covered under the Consumer Guarantees Act 1993, no matter when you bought it.

Please remember to contact us first! We like to keep you smiling and happy with your Kaus purchase.