Within NZ

We use Go Sweet Spot and their delivery services take around 1-3 working days with NZ Post. All purchases will be sent within the working week Monday-Friday only. We do not deliver Weekends or on Public Holidays. We will endeavour to get your purchases to you as outlined above but sometimes there may be a slight delay which can be out of our hands.  Purchases will all be tracked and non signature and you will receive an email with all your tracking and shipping information. If you would like your package delivered to you faster – please contact us and we can let you know some options.

Rural Delivery NZ

We deliver rural and there is an option within NZ to select rural delivery. If your address is rural please select this option. If this is not selected we will hold your package and contact you with Kaus bank account details until the extra money for delivery has been deposited into the Kaus account.

International Post

We now send to Australia, the South Pacific and the Rest of the World YAY! With sending to these countries we have opted to use Go Sweet Spot which uses New Zealand Post Internationally. This has two options. International Air Post - This is non tracked and takes around 3-10 working days, or International Courier - This is tracked and takes around 2-6 working days. All the delivery times as stated above are not guaranteed so please bare with us if it takes a little longer. Pricing is subject to change and where you are in the world. This is confirmed in the checkout process. If you need any help please contact us and we will be sure to figure something out for you!

Most of all – please ensure you put your correct address. It is vital that this information is correct as we do not take responsibility for wrong addresses given as this is an automated system directly writing the label as you have inputed the information.

Postage Bags

We at Kaus have decided to go with GoSweet Spot for our courier services as they now provide fully recyclable bags - this is very exciting! We at Kaus really had an issue with how much plastic we were using in the environment using other companies and their bags which are plastic and non-recyclable. Please recycle these bags - they can either be Reused, Composted, or last resort, if you throw them into the rubbish bin it will take around two years to decompose in a landfill. Think about what you do with this bag as it's our future in our hands.